Refund policy
✨ ALL SALES ARE FINAL ✨
Thank you for shopping with us! We truly appreciate your support and hope you absolutely love your new accessories. 🤍
Because each piece is carefully selected, packaged, and prepared especially for you, all purchases are final. We do not accept returns or exchanges.
Only if your return is accepted 🧡📦
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at charlottethrea0115@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Before completing purchase
We encourage you to review your order carefully before completing your purchase. If you have any questions about an item, including size, color, style, or availability, we’re always happy to assist you before you place your order.
♡ Damaged or Incorrect Orders
Your happiness matters to us. If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
We’ll gladly review your concern and do our best to make it right. 🤍
Please note that we cannot accept claims for damage resulting from normal wear, improper care, or misuse.
Thank you for choosing to shop with us and for supporting our small business. Your love and support mean everything.🤍
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel with in 24 hours of purchase.
✨ ALL SALES ARE FINAL ✨
Thank you for shopping with us! We truly appreciate your support and hope you absolutely love your new accessories. 🤍
Because each piece is carefully selected, packaged, and prepared especially for you, all purchases are final. We do not accept returns or exchanges.
No returns or no refunds
No Refunds
Only if your return is accepted 📦🤍
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at charlottethrea0115@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Before completing purchase
We encourage you to review your order carefully before completing your purchase. If you have any questions about an item, including size, color, style, or availability, we’re always happy to assist you before you place your order.
♡ Damaged or Incorrect Orders
Your happiness matters to us. If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
We’ll gladly review your concern and do our best to make it right. 🤍
Please note that we cannot accept claims for damage resulting from normal wear, improper care, or misuse.
Thank you for choosing to shop with us and for supporting our small business. Your love and support mean everything.🤍
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.